FAQ | THE STORE | TALK OF THE TOWN | CONTACT US |
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
| HOME | THE MWL TEAM | WORKSHOPS | NEW ARRIVALS | PROMOTIONS | LOYALTY PROGRAMME | EVENTS | FORUM | IDEA GALLERY | BLOG
 
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

SCRAPBOOKING >>>

@
@
@
CLASSES >>>
@
@
@
Cancellation
@
@
Full
@
General Enquiries
@
@
@
@
@
@
@
FREQUENT SHOPPER CARD MEMBERSHIPS >>>
@
SCRAPAHOLICS ANNONYMOUS CARD MEMBERSHIPS >>>
@
@
PRODUCT RESERVATIONS >>>
@
   
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

SCRAPBOOKING

What is scrapbooking?
An American tradition dating back to the 1880's, scrapbooking is the practice of combining photos, memorabilia and stories in an album that helps you preserve precious moments in your life and the lives of your loved ones.

Why scrapbook?

Preserve Your Memories
It's not just a collection of pretty pages with photos on them, it's a precious record of your special memories that can never be repeated. What's more, with proper scrapbooking materials and methods, you won't have to worry about ever having yellowed, faded colour photographs.

Present Your Photos in a Unique Manner
With scrapbooking, there'll be no more endless stacks of photos stuffed into drawers, boxes or boring albums that nobody cares to look at.

Play Around with Your Creativity
It's a wonderful opportunity to bring your personality and the artist in you into your scrapbook.

Plant Great Friendships
Scrappers (people who scrapbook) often meet up anywhere and everywhere to exchange tips and techniques or just simply to scrapbook. Form fantastic friendships with people who have the common goal of preserving their memories.

Why must we scrapbook only with acid-free and lignin -free products?
Acid is commonly used in the paper manufacturing process to break apart wood fibres. However, acid causes paper and photos to deteriorate over time. Lignin is an element that is found in wood fibres which cause paper and photos to turn yellow over time.

Which is why all our products are acid-free and lignin-free to ensure that your memories can be preserved for generations to come.

back to top

CLASSES - Registration

How do I register?
Once you have decided on the class that you're interested in attending, simply give us a call and provide us with your name and contact number and a space in that class will automatically be reserved for you.

Due to the continued growing demand for our workshops, and to be fair to all our fellow scrappers, all workshops must be fully PRE-PAID to ensure your spot.

Does your class fee cover everything? Do I have to pay extra for materials?
The class fee covers everything unless otherwise stated. The only thing which you must bring is acid-free adhesive. If you do not have any, we have a wide variety of inexpensive acid-free adhesives which you can purchase at the store.

I have a full FSC. Can I redeem it for this class that I am registering for?
You most certainly can. You are able to redeem any lesson which is worth $35.

However, if you're interested in a lesson that is worth more than $35, you can simply top up the difference. So, for example, if the lesson that you're eager to attend has a $40 fee, you only have to pay $5 for it.

Please remember to bring along your completed FSC when registering for the class.

back to top

CLASSES -Cancellation

Can I cancel my class registration?
Yes, you may but it would be much appreciated if you can give us at least 48 hours notice so that other's on the waiting list can be notified of the opening.

If I can't make it at the last minute and I've paid for the lesson, can I get a refund?
If you must cancel after you have already paid for the workshop, and have given us more than 48 hours notice , your fee can be applied to another workshop , or we will gladly offer you a full refund should you prefer it.

However, if you have to cancel within 48 hours of the workshop, you will receive a workshop scrap supplies packet instead of a refund.

back to top

CLASSES - Full

The class which I am interested in is full. What can you do?
If you'd like, we can put you on the waiting list. As soon as someone cancels her class registration, we will notify you immediately of the opening.

back to top

General Enquries

How long does each lesson last?
Depending on the lesson, it ranges from 2 – 4 hours. But most of our lessons are mostly 3 hours long because we try to pack in as much as we can.

Do I have to bring photographs for all the classes?
It really depends on the requirements of the lesson. Not to worry, you will be informed beforehand should you need to do any preparations for the lesson.

I can't make it on any of the days that you've scheduled lessons that I'm interested in. Can I arrange to have a special lesson on a date of my choice?
Yes, we certainly can make arrangements if you can gather a party of at least 4 to attend the lesson.

Do you have classes for children?
Yes, we certainly do but they are usually scheduled during the school holidays.

Please subscribe to our newsletter or check our website during these periods to find out more about these classes.

If a lesson has been discontinued? Will it ever be repeated in future?
We have had instances where this has been done but it really depends on demand for the class and whether the scrapbook supplies used are still available.

At times, we do new, improved versions of the more popular classes.

Why has this class been discontinued?
This is because we would like to provide a variety of classes at all times to keep up with the various scrapbooking trends.

Besides, most of our classes run for about 3 – 4 months before they are discontinued. So we do try our best to give it a fair run before it is discontinued.

Who are your teachers and how qualified are they?
Our teachers are an eclectic bunch of avid scrappers. They consist of the owners and senior management staff of our store. We also engage independent, freelance experienced scrappers who are immensely talented and possess good teaching abilities.

In terms of their qualifications, most of them have conducted extensive research and attended classes in the U.S. to hone their scrapbooking skills. They also make yearly trips to the U.S. to keep themselves up-to-date on what's going on in the scrapbook scene in the U.S. , in order to create more exciting and satisfying classes for our store.

back to top

Frequent Shopper Card Programme

What is the Frequent Shopper Card (FSC) Programme?
Made With Love is the first scrapbook supplies retailer in Singapore to offer this wonderful incentive programme which helps you get a lot more bang for your buck!

Each time you make a minimum $5 product purchase, your FSC will be stamped. Once your FSC has been fully stamped, you can then choose to either enjoy a 10% discount off your next purchase or redeem a free lesson worth up to $35.

And if you would like to complete the card quickly, simply visit us on our Double Stamp Days when twice the amount of what you purchased will be stamped on your FSC.

You can refer to our monthly newsletter or website to find out when these Double Stamp Days occur.

back to top

Scrapaholics Annonymous Card Programme

What is a Scrapaholic? How do I become a Scrapaholic?
This is our very own loyalty programme. Basically, once you have completely stamped the black Frequent Shopper Card, you will be given a Scrapaholics Anonymous membership. The card is valid for 5 years.

From then on, you will enjoy a variety of perks throughout the year.

There are 12 perks altogether and they include things like 10% discounts off every single purchase you make, 15% off once you complete each $500 block, 10% discount off lessons, a free lesson for every 5 attended, special member’s prices, discounts at the Cafe etc.

You can find a comprehensive list of all these perks on our website under the ‘Loyalty Programme ’ web page.

Can I still redeem the free lessons or 10% discount off purchases even though I’m going to be exchanging my completed FSCs for a Scrapaholic Membership?

You certainly may. That’s the beauty of it. You’ll still get to enjoy perks along the way.

back to top

Product Reservation

How long can a product/products be reserved for me?

We usually can place products on reservation for you for up to 3 days.

However, if you are a Scrapaholic, we can reserve products for you for up to 5 days.

back to top

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Contact Us
or call 6837 3464
COPYRIGHT 2006 MADE WITH LOVE - ALL RIGHTS RESERVED